Cuba +53
Message Sending Process:
- Messages must be sent from a registered alpha tag. Only one-way messaging is supported.
- Non-registered sender IDs will be sent over best-effort routes, where sender IDs may be altered.
- Cubacel only accepts OTP and notification types of traffic. Other types of messages may be rejected during the pre-registration process.
Alpha Tag Registration:
- To register an alpha tag, you will need to complete forms provided by our global sending specialist. The registration timeline is currently unknown and depends on local network approvals. Also, please provide the following details:
Business Name:
Business address:
Business email:
Estimated volume per month:
Service Description:
- Important: The registration form has been updated to include sensitive information such as the CEO’s nationality and passport ID. This is required to comply with Cuba’s ALA/CFT regulations. ETECSA, as a designated Obliged Subject within the Cuban System for fraud prevention, must verify the identity of its direct and indirect clients.
Note: Brands associated with banking and electronic wallet transactions may face rejection during the registration process.